Canadian Business Direct
| Business category 1 | Other Business Services |
| City ( of main office ) | Ottawa, CA, Canada |
| Address | 55 des Colibris |
| Phones | 1-418-655-2066 |
| Fax | 1 |
| Web site | www.canadianbusinessdirect.com |
| About | Canadian Business Direct Are you selling in Canada, would you like to do more in Canada? We are Canadian Business Direct. A full service remote customer after sales service department. We handle all your customer service issues in Canada in both French and English. In Canada if you sell to a major retailer you will need to offer bilingual customer service. In fact it is usually one of the first questions they ask. We have over 20 years experience in sales, marketing and customer service experience. We understand the importance of proper diagnostic and proper customer resolution. With your technical manuals and your parts lists we can get the proper part on order for your client quickly and efficiently. We supply you with weekly call reports and serial numbers of machines or units if this is needed. This way you can track your service issues and find if there is a problem that is occurring and take action quicker. In some cases our technician would require in-house training on more complicated equipment but in most cases we are ready to go with proper tech manuals. We can even write your tech manuals for you if you like. We have experience in the bicycle industry, fitness industry, gasoline motors and small motor equipment and consumer items. We understand electronics, diagnostics and mechanical so we can certainly recommend the proper resolution to fix your customers needs. We can run a customer service department for you of for your North American distributor. We can do this cheaper than most can themselves because we handle a few customers per agent. More info can be read on our website. We can also help with finding the proper sales people or agents if you like. We have traveled the world and understand the importance of proper representation and service. We are based in Quebec City, Canada and handle US clients as well as Asian manufacturers. Our market is Canada. We handle all your service calls from our Canadian office. For more information, please visit our website. Have a great day! |
| Date | 2011 Oct 29, 09:10 |