WAY2PICK
Business category 1 | Telecommunication Services |
City ( of main office ) | San Pedro, CR, Costa Rica |
Address | Urbanizacion El Cedral# 62 Cedros De Montes De Oca |
Phones | 011-506-88145440 |
Fax | 011-506-22219279 |
Web site | way2pick.com |
About | W2P Near Shore Call Center Partner Our company is a near shore provider of customer-focused call center solutions; As a Near-shore destination in Costa Rica offers significant value and resources when compared to Asia especially for US-based companies attracted to the country cost advantages and cultural affinity. We have what your company want: low-cost, world class services, Spanish language capability and growing, young world-class professionals with excellent educational Background and experience, high quality and technology solutions to its Partners. ServicesWe offer all near shore call-center outsourcing services: Inbound and Outbound calls Customer service Telesales Telemarketing Toll free Number. Help-desk support Tech support Customized Solutions The goals we look for our client are: Improve Customer and Employee Satisfaction: We look to raise the bar on Customer Service both for internal and external touch points for our clients. We believe that keeping employees and customers happy with the services / products provided to them is the corner stone of a successful business. Reduce Costs: We look to reduce the costs of the operation without compromising the service level. We guarantee the level of expertise required to handle any process at a lower cost than the actual in-house or Outsourcing operation, we do this by creating efficient work process and using technology. Allow focus on core functions: By outsourcing processes to us, our clients can get The onsite resources to focus on the key core activities of their business. Tight integration with client applications: We keep our costs low by integrating with clients existing call center technologies and applications. It also allows for the client to have complete visibility on the performance of our team. |
Date | 2011 Oct 29, 09:10 |