Home » Guest » WAY2PICK

WAY2PICK

Business category 1 Telecommunication Services
City ( of main office ) San Pedro, CR, Costa Rica
Address Urbanizacion El Cedral# 62 Cedros De Montes De Oca
Phones 011-506-88145440
Fax 011-506-22219279
Web site way2pick.com
About W2P Near Shore Call Center Partner

Our company is a near shore provider of customer-focused call center solutions; As a

Near-shore destination in Costa Rica offers significant value and resources when compared to Asia especially for US-based companies attracted to the country cost advantages and cultural affinity.

We have what your company want: low-cost, world class services, Spanish language capability and growing, young world-class professionals with excellent educational

Background and experience, high quality and technology solutions to its Partners.

ServicesWe offer all near shore call-center outsourcing services:

Inbound and Outbound calls

Customer service

Telesales

Telemarketing

Toll free Number.

Help-desk support

Tech support

Customized Solutions

The goals we look for our client are:

Improve Customer and Employee Satisfaction: We look to raise the bar on Customer Service both for internal and external touch points for our clients. We believe that keeping employees and customers happy with the services / products provided to them is the corner stone of a successful business.

Reduce Costs: We look to reduce the costs of the operation without compromising the service level. We guarantee the level of expertise required to handle any process at a lower cost than the actual in-house or Outsourcing operation, we do this by creating efficient work process and using technology.

Allow focus on core functions: By outsourcing processes to us, our clients can get

The onsite resources to focus on the key core activities of their business.

Tight integration with client applications: We keep our costs low by integrating with clients existing call center technologies and applications. It also allows for the client to have complete visibility on the performance of our team.
Date 2011 Oct 29, 09:10